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Our 25th Year!
eMaint Enterprises has been providing innovative CMMS solutions since 1986.
eMaint was one of the first CMMS providers to develop a completely web-based "Software as a Service" (SaaS) model.
Our growing client base consists of over 5000 worldwide across 750 sites, from SMBs to the Fortune 500.
Orange County Containers Group manufactures paperboard & paper-based packaging at sites in the US and Mexico. They used Datastream for 10 years, but chose eMaint when they decided on a new CMMS.Read more...
Producing on-demand reports of the reported service history of any piece of radiology imaging equipment is vital to Johns Hopkins for Joint Commission audits and life-cycle planning.Read more...
Service on 11!
eMaint's legendary customer support has earned them first prize out of over 31,000 eligible companies in the 2009 Rackspace FANATI "Outstanding Customer Service Award." The multi-lingual sales and support teams provide knowledgeable, personalized service and product support in English, Spanish and Portuguese.
At eMaint, we understand that having the service and support you need from a vendor you can trust is paramount. Your success is our mission. Anything less is unacceptable.
As an entrepreneurial software company, we've always tried to be different from our competitors. We use our size to our advantage and deliver to our customers what we know our competitors can't -- immediate and personalized support and service that goes beyond customer expectations. We push ourselves to capacity - sometimes even beyond capacity - to deliver "Service on 11".
eMaint Enterprises, LLC
438 N. Elmwood Rd.
Suite 201
Marlton, NJ 08053
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80% of all CMMS implementations have failed! |
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"The statistics are startling - up to 80 percent of all computerized maintenance management system (CMMS) implementations have failed. When considering the costs associated with a CMMS project, an 80 percent failure rate is a tough number for any company to overcome." - ReliablePlant Blog (April 2009) "It's scary when you think that anywhere from 40 to 80 percent of these (CMMS) implementations wind up not meeting expectations." - CMMSCity.com |
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| How can I reduce the risk of failure? Click Here | ||
eMaint has a 96% subscription renewal rate! |
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"The real significance of the SaaS movement is that it fundamentally changes the vendor-customer relationship. SaaS shifts the responsibility of successfully deploying and maintaining software applications from the customer to the vendor. This moves the burden to the vendor to ensure the success of the application." "If a SaaS solution doesn't work, customers are not obligated to continue to use it because they haven't made a significant upfront capital investment that needs to be amortized. Instead, vendors are under more pressure to ensure their solutions satisfy their customers' requirements or they risk abandonment." "An indication of the success of this new vendor-customer relationship is the impressive customer satisfaction, renewal and referral levels in the SaaS market." Internet.com (June 2009) How SaaS Changes the Vendor-Customer Relationship |
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| Our 96% renewal rate stands as a testament to our customers CMMS System success! | ||
What are CMMS and EAM Software? |
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A CMMS software package maintains a computer database of information about an organization's maintenance operations, i.e. CMMS - computerized maintenance management system. This information is intended to help maintenance workers do their jobs more effectively (for example, determining which machines require maintenance and which storerooms contain the spare parts they need) and to help management make informed decisions (for example, calculating the cost of machine breakdown repair versus preventive maintenance for each machine, possibly leading to better allocation of resources). CMMS data may also be used to verify regulatory compliance. CMMS packages can produce status reports and documents giving details or summaries of maintenance activities and trends. A CMMS is a vital component of an Enterprise Asset Management system as it helps you optimize your maintenance resources and improve your return on assets. |
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| Our 96% renewal rate stands as a testament to our customers CMMS System success! | ||

