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Software as a Service

The Software as a Service Model

As Internet access is increasingly available to maintenance and facility management departments of organizations everywhere, the Software as a Service (SaaS) model for CMMS/EAM is fast becoming an attractive and viable solution for businesses of all sizes.

Historically, to benefit from CMMS, companies had to purchase, install and administer the system internally, and invest in the IT infrastructure needed to support the application on the customer's own network. This traditional software model typically has a high total cost of ownership for the customer.

Now, with the SaaS model, customers can plug in and subscribe to on-demand, anytime, anywhere CMMS services built on a world-class infrastructure and delivered via the Internet.

With eMaint's SaaS model, we provide the X3 CMMS solution, along with all of the IT infrastructure and support services necessary to deliver it, to customers on a subscription basis. The subscription fee includes anytime, anywhere access to X3, system maintenance, automatic updates and upgrades, and unlimited technical support. All a customer needs to access X3 is a standard Web browser and an Internet connection.

Putting the SaaS into Software

Benefits of Software as a Service

Customers that choose the SaaS model gain many business benefits, including:

• No software or hardware to purchase, install or maintain. Given the current shortage and expense of dedicated IS personnel, this model means less of a burden on IT departments that already have many demands placed on them.
• Rapid deployment. Since there is no software installation required, maintenance personnel can get started with using the system immediately.
• Simple, low cost implementation for multiple locations. Multi-site locations don't need high power servers for Terminal Server or Citrix architectures to use an On-demand model, so the implementation process is simplified.
• No capital outlay. Because the subscription fees can be paid on a monthly basis, without the need to purchase the software licenses outright, it is easier to budget for an On-demand solution and pass the monthly costs through an operating budget.
• No updates or upgrades to install. Users enjoy access to the latest version of the solution because updates, upgrades and enhancements are made available automatically.
• No software support fees. Support is included with the subscription fee.
• Anytime, anywhere access to the system.
• No commitment. If the solution, or the provider for that matter, no longer meets your needs, you can cancel the service and switch to a different solution.
• Access to comprehensive security, back-up, and support services.
• Spend less time on managing your application and more time on your core business, doing what you are good at.
• And of course, a lower Total Cost of Ownership.

How to Buy

We invite you to view X3 CMMS pricing details. To purchase eMaint products and services, please contact us at , complete the 'Contact Me' form, or email us at for detailed pricing specific to your needs.