Work Order Tracking Software System

eMaint X3 is a full-featured Work Order Management software system that companies use to drive asset performance and improve return on investment. Stop the endless phone calls, post it notes, missing paperwork and use eMaint X3 to reduce direct service costs, increase customer satisfaction, and increase stakeholder and resource value.

eMaint's Work Order Tracking System includes some of the following key features:

Work Requests

• Improve workflow efficiency by providing a fast and easy tool for submitting work requests
• Maintain customer satisfaction with automated alerts when customer requests are approved, rejected and completed.
• eMaint Request Center enables unlimited number of customers to easily submit requests via email that are automatically captured
• Work request form accessible from your Intranet site for easy web-based submission of work requests and service requests
• Optional routing of requests to designated individuals for approval based on business rules
• Sort service orders by customer, priority, region, problem type, or other user-definable filters

Work Orders

• Ability to configure Work order screens with desired form layout, fields, and workflow behaviors
• Record and track all PM and non-PM work orders and work requests in the system
• Easily capture labor, parts and material costs by customer, building, department, cost-center or other user-definable criteria
• Built-in "point and click" Planning and Scheduling tools
• User-definable email notification capabilities - automatic or "on demand"
• Assign multiple employees and multiple job procedures to work orders
• User-definable cause, failure and remedy codes specific to asset types
• Record and track multiple labor, parts and material costs
• Track job time, response time, machine downtime and other metrics
• Assign Work Orders to projects and view project history
• Mobile work order system

Work Order Listings

• Print work orders in html or pdf format and customize the printed form
• Apply user-defined filters to the list view to easily locate work orders
• Print and close groups of work orders with Group menu options

To view example screen shots from eMaint's Work Order system please click on the thumbnail images to the right. These are just a small sample of the many features in the maintenance work order software, as well as examples of how you can easily customize eMaint X3 Work Order template to suit your needs.

For a complete understanding of the work order software's capabilities, or to determine if it is the right work order management software for your needs, consider one of our product evaluation options by clicking here, or contact us by email , or live chat.